Shipping Policy – Camys
At Camys, we’re committed to delivering your orders quickly and securely. Please review our shipping policy below for details on handling times, destinations, shipping methods, and more.
1. Handling Time
All orders are processed within 1–2 business days (Monday to Friday).
Orders placed after 5:00 p.m. or on weekends/holidays will be processed on the next business day.
2. Shipping Destinations
We currently ship to the following regions:
- United Kingdom (UK)
- United States (USA)
- Canada (CA)
- Australia (AU)
- Europe (EU)
3. Shipping Methods and Costs
United Kingdom (UK):
- Free Standard Shipping for orders over €50
- €5.99 Standard Shipping for orders under €50
- Delivery Time: 2–4 business days
United States (USA), Canada (CA), Australia (AU):
- UPS Standard: Free
- Delivery Time: 2–5 business days
Europe (EU):
- UPS Standard: Free
- Delivery Time: 2–5 business days
4. Shipping Delays
Delivery times are estimated and may be affected by external factors such as customs processing, public holidays, or unexpected courier delays.
If your order is delayed, please contact us at contact@camys.shop or call +446138768368 for assistance.
5. Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with tracking details. You can use this information to follow your shipment’s journey.
6. Undeliverable Packages
If your package is returned due to an incorrect address or missed delivery attempts:
- We will cover free return shipping and reach out to arrange re-delivery.
7. Shipping Issues
Please note that Camys is not responsible for:
- Delays caused by shipping carriers
- Lost or stolen packages after confirmed delivery
- Customs fees or import taxes (especially for non-UK shipments)